No can do, submitted on an embedded form 2 days ago. I left a review on the product to inform other potential customers of the experience I had. I outlined the fact that the product is offered as a 'download'. And that there was no good reason why I had to wait over 24 hours to get my code as if I had visited one of their retail outlets and used the same payment method I could have left with the code immediately, or had I purchased the code from Microsoft or a number of other online vendors, It would have been issued immediately also. The customer services advisors all gave different information on why it was taking so long and the company refused to cancel my order until it was issued to me, and when it was issued, they still would not provide a refund as there was no way they could check if I had used the code. I may as well have just written shit shit shit shit though, the end result is the same.